Question 1

What do I get if I order a webshop?

Accepted Answer

You will get a complete solution – design, development, copywriting, security measures, admin panel, database, and all technical functionalities. Your only task is to have your products ready and focus on advertising.

Question 2

How long does it take to build the webshop?

Accepted Answer

On average, it takes between 7 days and 2 months, depending on the complexity of the functionalities.

Question 3

Is the shop custom made or do you use templates?

Accepted Answer

The visible part of the shop is fully custom, while the admin panel is basically the same for all clients – unless you request customization.

Question 4

What must the client provide to start?

Accepted Answer

You only need to provide products and product images. Copywriting is optional – you can do it yourself.

Question 5

Do clients receive a contract/confirmation of cooperation?

Accepted Answer

Yes.

Question 6

Is the shop responsive (mobile devices)?

Accepted Answer

Yes, every shop is optimized for all devices.

Question 7

Can I update products, images, and prices myself?

Accepted Answer

Of course, via the admin panel.

Question 8

Is there multilingual and multi-currency support?

Accepted Answer

Multi-currency is automatically handled. Multiple languages can be implemented upon request.

Question 9

Are emails sent to customers (e.g. order confirmation)?

Accepted Answer

Yes, order confirmation and abandoned cart emails are sent automatically. Marketing emails are an additional feature.

Question 10

Are there coupons and discounts?

Accepted Answer

Yes, coupon and discount systems are included.

Question 11

Is there a review system?

Accepted Answer

Yes, managed via the admin panel.

Question 12

Does the shop support integration with ERP or accounting software?

Accepted Answer

By agreement with the client.

Question 13

Can it integrate with delivery services (GLS, DExpress, etc.)?

Accepted Answer

By agreement.

Question 14

Do you create landing pages for advertising?

Accepted Answer

Yes, that is included by default.

Question 15

Which payment providers do you use and how does the process work?

Accepted Answer

The client registers via a link, chooses whether they are an individual or a company, and forwards the order to you for integration. The whole process takes about 10 minutes.

Question 16

Is it legal to sell without a registered company?

Accepted Answer

Yes – but it's advised to consult an accountant regarding taxes.

Question 17

Can the shop be used outside Serbia?

Accepted Answer

Yes, without restrictions.

Question 18

Which payment methods does the shop support?

Accepted Answer

Cards, PayPal, Apple Pay, Google Pay.

Question 19

Can it be linked to a bank account?

Accepted Answer

Yes.

Question 20

Are there monthly costs after delivery?

Accepted Answer

Only for hosting, domain, and storage (which is very affordable – e.g. 1TB for $6).

Question 21

Do you provide hosting or does the client choose?

Accepted Answer

The client chooses, with your recommendation (it must be a VPS).

Question 22

Can the shop handle high traffic?

Accepted Answer

Yes. If visits exceed 100,000 per month, scaling on AWS is possible.

Question 23

How are updates and new features handled?

Accepted Answer

You contact me with a price, and the client decides whether to proceed.

Question 24

Do you offer maintenance?

Accepted Answer

It's optional but available (A/B testing, scaling, etc.).

Question 25

Does the client get access to files/code?

Accepted Answer

Yes.

Question 26

Do you implement SEO optimization?

Accepted Answer

Yes. Every page has technical SEO, and products have dynamic SEO. A blog can be added for extra boost.

Question 27

Is the shop ready for advertising (Meta Pixel, OG tags, etc.)?

Accepted Answer

Yes, everything is technically prepared for any advertising channel.

Question 28

Is Google Analytics integrated?

Accepted Answer

Yes.

Question 29

Do you create ads or visuals?

Accepted Answer

No. But the site includes an eBook with proven best practices for Facebook/Instagram advertising.

Question 30

What is inside the advertising eBook?

Accepted Answer

The guide content comes from experts and includes Meta advertising strategies.

Question 31

Who runs the ads – you or the client?

Accepted Answer

The client.

Question 32

What does the Process look like?

Accepted Answer

Initial call → Planning → Development (3 days design, then development and testing) → Launch → Monitoring results and optimization

Question 33

How involved does the client need to be?

Accepted Answer

Active feedback is expected throughout all phases.

Question 34

Can everything be done online?

Accepted Answer

Yes, no physical meetings required.

Question 35

How many iterations are included?

Accepted Answer

Unlimited, until the client is 100% satisfied.

Question 36

In what format does the client provide materials (images, products, etc.)?

Accepted Answer

Google Drive or any format convenient for the client.

Question 37

Who are your ideal clients – beginners or existing businesses?

Accepted Answer

Both beginners and established businesses, physical or digital, that need digitalization or better solutions.

Question 38

Is there a guarantee if the shop doesn't make sales?

Accepted Answer

Yes – if the shop doesn't generate a single sale within the first 30 days, you get a full refund. Condition: Client must invest minimum €500 in paid advertising during that period.

Question 39

How long does support last after delivery?

Accepted Answer

Three months – includes A/B testing and bug fixing.

Question 40

Do you create additional pages as needed?

Accepted Answer

Yes – including FAQ, contact, terms of use, blog, and others.

Question 41

Can the shop be expanded later into a marketplace or multiple languages?

Accepted Answer

Yes.

Question 42

How are issues resolved after delivery?

Accepted Answer

Without additional charges during the warranty period.

Frequently Asked Questions

What do I get if I order a webshop?

How long does it take to build the webshop?

Is the shop custom made or do you use templates?

What must the client provide to start?

Do clients receive a contract/confirmation of cooperation?

Is the shop responsive (mobile devices)?

Can I update products, images, and prices myself?

Is there multilingual and multi-currency support?

Are emails sent to customers (e.g. order confirmation)?

Are there coupons and discounts?

Is there a review system?

Does the shop support integration with ERP or accounting software?

Can it integrate with delivery services (GLS, DExpress, etc.)?

Do you create landing pages for advertising?

Which payment providers do you use and how does the process work?

Is it legal to sell without a registered company?

Can the shop be used outside Serbia?

Which payment methods does the shop support?

Can it be linked to a bank account?

Are there monthly costs after delivery?

Do you provide hosting or does the client choose?

Can the shop handle high traffic?

How are updates and new features handled?

Do you offer maintenance?

Does the client get access to files/code?

Do you implement SEO optimization?

Is the shop ready for advertising (Meta Pixel, OG tags, etc.)?

Is Google Analytics integrated?

Do you create ads or visuals?

What is inside the advertising eBook?

Who runs the ads – you or the client?

What does the Process look like?

How involved does the client need to be?

Can everything be done online?

How many iterations are included?

In what format does the client provide materials (images, products, etc.)?

Who are your ideal clients – beginners or existing businesses?

Is there a guarantee if the shop doesn't make sales?

How long does support last after delivery?

Do you create additional pages as needed?

Can the shop be expanded later into a marketplace or multiple languages?

How are issues resolved after delivery?

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